In such situation the only thing I can say is that we will prioritize those issues for which users choose to financially support Orion, which I think is a fair proposition. Hundreds of browser features have been built from scratch, without users paying anything.Īs someone who read every single comment on this site (14k comments) and our discord (probably ten times as many) I have heard 'I would use this browser if it had feature X' so many times that I can not count, and I feel a comment like that exhibits some entitlement and somewhat ignores the thousands of hours already put in the browser. The reason I do not think it is survirorship bias is becasuse this product has a vision, and have been in development for three years before payments were introduced (just over a month ago actually). Kerim That is an interesting food for thought. That might be true - if that is your model - but perhaps there are ways of responding that would be less likely to put people off? Personally I don't plan to spend any more time on this and will be muting my account. Maybe doing so isn't worth it, maybe it is - that's a judgement call.Ī secondary issue is how a user who normally would have just deleted the app but takes an extra few minutes to find the forums, register an account, and report a problem might feel about being told that if they really want something they should pay for it. If you want the support of these users you need to make them into users first. I am just saying that telling people who have already told you they simply can't use the app because it is missing a crucial feature that they should pay for it is a bit counterproductive. Perhaps the educational market it something you want to attract as potential new customers, perhaps it is not. What you do with that knowledge is up to you. What you see in this thread is some people whose feedback you would otherwise be missing. Your development model is similar to the famous "survivorship bias" chart, in that your monetary feedback only reflects the customers you have, not the ones who delete the app after 5 minutes.
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